Max Fishman

Answers is a discussion feature that all users can access and encourages you to break down communication barriers. You...

As of this answer, Periodic Review is currently an early access feature that will allow you to set review cadences to keep your documentation up to date. We're using it on the Help site to establish these cadences and keep our own documentation fresh. Once this feature has its public release, we'll publish documentation on this site. If you would like to try it out on your site, you can get in touch with your Customer Success Manager. In the meantime, we wrote about the feature on our Product Blog. Update: Our Periodic Review feature has been publicly released. You can read about how to use it in this guide: How to Use Periodic Review

Hi David, Thanks for reaching out. This is a new bug that came up yesterday and our Product team is already scoping a solution. I will close out this Answers post, as we file all bug reports through support@dozuki.com. If you would like to follow up, please contact the Support email and your CSM and our team will be happy to assist you. Have a great day, Max

Hi Ronald, Thank you for your question. This is most likely the result of a bug, so I've forwarded you over to support@dozuki.com, which is the appropriate channel for bug reports. I will be closing this ticket out in favor of the bug report.

You can. With SSO configured on your site, you can enable a feature called Multi Login, which allows your users to log in either with SSO or Dozuki credentials.

Hey Zachary, That's a great question! You can use raw formatting to prevent specific words or phrases from being translated.

Hi Jon, The method for reverting categories and wikis to past revisions is different from that of guides. From the history page, click on a specific revision rather than a release. This will take you to a page detailing the changes made by that revision and a Revert Changes button at the bottom. If you want to revert your root category to its previous state as of the system automated release published on 8/17/22, then you can do that by reverting to the last revision made under it.

Hi Scott, Sections under Guide Details refers to how many prerequisites a guide has. Each time you add a prerequisite guide, you will see a new section with the title of that prerequisite guide. With no prerequisites, there will only be one section, which includes that guide’s steps. This is especially helpful when creating container guides that have many prerequisites.

Hey Lucie, you can accomplish this by adding the Archived Guide flag to your guides. Take a look at our guide on How to Archive a Guide.

Hey Zach, creating a Missing Videos flag is a great idea and is actually something you can do on your site. Take a look at our guide on How to Create a New Flag.

We don’t currently support .txt files as attached documents, but depending on what you’re trying to do there may be another way to that outcome. What are you looking to achieve by uploading a .txt file to your site?

Hi Jonathan, I believe this is still accurate for our old Android app specifically, but we no longer support the obsolete apps since we have new mobile apps (both iOS and Android) on the way shortly. We will likely archive this guide and introduce a new one for the new apps, since both platforms will have the same UI.

Thanks Steve! This guide is specifically for linking to sections of wikis on a Dozuki site, but if you want to add a link to an external website, then take a look at the links section of our Wiki Formatting and Syntax page.

Hi Krystina, it shouldn’t take too long. Would you please reach out to support@dozuki.com so our team can investigate this issue and help you out?