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Work Instructions Information missing from Operator View via Mobile

When testing the QR system the QR code sends me to the correct work instruction via however upon testing the work instructor through the operator view all the information and figures disappear, the data capture form at the end functions fine. Can you please advise if there is a setting or step missed that will allow the mobile browser to function correctly.

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Hi Michael,

however upon testing the work instructor through the operator view all the information and figures disappear, the data capture form at the end functions fine. Can you please advise if there is a setting or step missed that will allow the mobile browser to function correctly.

There are a few things we could check to make sure that your information is displaying correctly, but the Dozuki team would feel more comfortable addressing this through a more secure channel.

If you send out an email to support@dozuki.com, it will be logged through a private ticketing system and we can continue this conversation so it’s just between you and the Dozuki team.

Thank you for reaching out to us, and we look forward to helping address your question!

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michael.lowe@swift-cut.co.uk will be eternally grateful.