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Lean product development workshop Q&A with Lean Champion Norbert Majerus.

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When educating leaders, do you bring the change inside out?

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Do we not have to educate the leaders and then bring the change inside out or the other way around as you mentioned?

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Thanks Rakesh for your question

Even when educating leaders, it is good to take the "inside out" approach.

It is important to get their buy-in in the new behaviors.

Teaching leaders basic principles, showing them what good looks like, and providing opportunities to practice and develop best practices with coaching may work better than lecturing.

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Author avatar Rakesh Roshan will be eternally grateful.
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