What were the steps Goodyear took?

thanks for your question Ed

At Goodyear we first learned the principles and figured out how and where we could apply them

We already had the right sponsor

Then we put together a small team to work on the implementation

We followed Womack/Jones' 5 steps:

- define value for the customer

- focus on the value stream

- create flow and stability

- implement pull

- work towards perfection

n