To access the Dozuki Support Center and submit support requests, you’ll need to log in through your Dozuki site. This keeps communication secure and tied to your organization.
How to Open the Support Center
- Log into your Dozuki application.
- Click your profile icon in the top-right to open the user profile menu.
Select Support Center from the dropdown.
- This will automatically log you in to the Support Center, where you can view Help Site content without being prompted for credentials.
- If a link to Help content is embedded in a guide, you will not be prompted for credentials if you have already opened the Support Center via the dropdown in the user profile menu.
- However, if the link in the guide is your first attempt that session to access the Support Center, you will be prompted for login credentials.