To access Dozuki's Support Center and submit support requests, you must have an account. This ensures that all communication is secure and linked to your organization. Follow the steps below to create or access your account.
Method 1: New Account Creation
- Click on Sign In link in the support center header
- Click on Sign Up in the lower-left corner of the sign-in page.
- Enter your Full Name and Email Address.
- Check your email for a password setup link and follow the instructions to create a new password.
Important: Personal email accounts (e.g., Gmail, Live, Yahoo) are not permitted. Please use your organization-issued email address.
Method 2: Previously interacted with Dozuki Support
If you have previously contacted Dozuki Support, an account has already been created for you. You only need to verify and activate it:
- Click on the Sign In link in the Support Center header.
- Click on Get a Password
- An email with a recovery link will be sent to your inbox.
Once your password is set, you can log in and access the Dozuki Support Center.