Notification Overview
An overview of the notification system on Dozuki sites.
Users accessing a site can now use the Notifications tool to quickly receive and review real-time notifications as they navigate through the site pages.
No new notifications. | New notifications! |
Viewing Notifications
Click on the bell icon to review unread notifications in the drop-down menu.
Notification Drop-Down Menu
If all notifications are read, clicking on the bell icon takes you to the Notifications tab of your user profile.
Notifications tab in User Profile
Users can filter the display of your notifications, as well as see the complete timeline of every notification ever received.
Notification Types
Trigger | Notification Type | Recipient(s) | ||
---|---|---|---|---|
On-Site | Real-Time Email | Email Digest | ||
@mention | X | X | The user who is @mentioned | |
Guide Comment | X | Planned | Planned to Remove | The author of the guide, any user subscribed to/watching the guide, anyone who has replied to the comment. |
Wiki Comment | Planned | Planned | Planned to Remove | Anyone subscribed to the page. |
Comment Moderation | X | The user who posted the comment. | ||
User Message | X | The user messaged. | ||
Approval Request | X | X | The approver(s) assigned to that stage. | |
Approval Request Reminder | X | Planned | The approver(s) assigned to that stage. | |
Approval Stage Approved | X | X | The publisher of that release version, any team members for that approval stage. | |
Approval Stage Rejected | X | X | The publisher of that release version, any team members for that approval stage | |
New Version Published | X | Planned | The publisher of that release version, the author of the guide, any user subscribed to/watching the guide. | |
Addition to Approval Process | X | X | The user added to the approval process. | |
Removal from Approval Process | X | X | The user removed from the approval process. | |
Addition/Invitation to a Team | Planned | X | The user added/invited to the team. | |
Answer to a Question | X | X | The user who posted the question. | |
Accept Answer Reminder | X | The user who posted the question. | ||
Answer Accepted | X | The user who posted the Answer. | ||
Answer Comment | X | The user who posted the Answer. | ||
Question Comment | X | The user who posted the Question. | ||
User Completes Your Guide | X | The author of the guide. |
Published Guides
When a new Release Version of a guide is published, all users who have contributed to, commented on, or favorited the guide receive a real-time notification.
@mentions
When users mention another user's handle (username) in a comment, they receive a notification with a link to view that comment.
User Success
"User success" is recorded when a user successfully completes a guide without Data Capture. If a user has authoring privileges on a site, they receive notifications when any user successfully completes any guides that they have authored.
Note: Completion of guides using the Data Capture is recorded in Reports and is therefore not recorded as "User Success."
Approval Processes
Added to an Approval Process
When users are added to a new or existing Approval Process on a Dozuki site, they receive a notification
Removed From an Approval Process
Users receive a notification if they are removed from an existing Approval Process on the site.
Approval Process Stages
Users receive notifications for the approval, rejection, and overall completion of all stages in the Approval Process assigned to that version of the guide.
A stage was approved.
A stage was rejected by an approver.
All stages approved, your guide will be published!
Approval Requests and Reminders
When users are assigned a stage of an Approval Process, they receive a notification when a new release of a guide requires their attention for review and approval/rejection. By clicking the notification, users are taken to the Approval Requests tab of their user profile to complete the review.
Users also receive repeated notifications every 24 hours for pending approval requests.
Answers
When your Question Gets Answered
Users receive a notification when another user answers a question the wrote.
Answer Accepted
Users receive a notification if the author of the question you answered accepts the answer.
Comments on Questions/ Answers
Users receive a notification if anyone comments on their questions or their answers.
Setting Notification Preferences
By navigating to the Preferences tab when editing a User Profile, users can adjust the frequency of notifications
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