Configuration

The Configuration section opens by default when you access the Management Console. Most of the content on your homepage is covered under the General category, along with the features that apply to all aspects of the community.

This shows the Dozuki plan that you have.

This is how your site will be displayed. Choose your company, organization, or project name so people recognize your guides.

At any time, you may use the edit button to change the title, but do not make frequent title changes. Frequent title changes cause people to forget who you are.

Use this space to tell people about who you are and what you do. Give a brief overview of your products and services.

Select which languages you'd like to include as translation options for your site.

* Not all languages have been fully translated by the Dozuki translator team. These languages will use Google Translate services to machine translate your site interface.

When viewers arrive on your site, the Homepage field automatically directs them to either your Guides or Answers content.

If your site focuses on step-by-step instructions, you want viewers to be automatically directed to your Guides.

If your site focuses on a community Q&A forum, you want viewers to be automatically directed to Answers.

To change your primary homepage, click on the Edit button. Select either "Guidebook" or "Answers" from the drop-down menu.

This feature is only available for paid sites.

Do you want your own custom domain name? No problem. If you own a domain name, you may use the custom domain setting to change the domain for your Dozuki site.

Note: To enable your custom domain, a CNAME entry needs to be added to your DNS (Domain Name Service). To add a CNAME, you must follow the procedures outlined by the domain registrar company. This is the company from whom you purchased your domain name. Once you have added your CNAME entry, you can use it on your Dozuki site.

DNS changes may take 24 hours to propagate to servers all over the world.

This feature is only available for paid sites.

You can set up as many as three alternate domain aliases for your Dozuki site. As with a custom domain name, you must already own the domain for this feature to work.

To set up an alternate domain alias, visit your Management Console and click on the Edit button in the corresponding section. Type the desired alternate domain alias into the field and click Save. DNS changes may take 24 hours to propagate to servers all over the world.

How Does Alternate Domain Aliasing Work?

Let's say www.alternatedomainalias.com is the alternate domain alias that you have selected. Once you start using this feature, any user who attempts to visit www.alternatedomainalias.com will land on your Dozuki site.

This sounds a lot like a custom domain name, right? Well, there is one main difference. An alternate domain alias redirects all incoming traffic to your Dozuki site. Instead of the alternate domain alias appearing in the URL, users see either the default Dozuki URL or your custom domain name, if it is enabled.

This feature is particularly helpful if you want to pipe all of the traffic from several different URLs onto your Dozuki site.

Include a link to your online store on every page by entering its URL. A link to "store" will show up in the header of each page.

Use Google Analytics to acquire statistics about users on your site. Enter your Google Analytics key, and Dozuki will report information to your Google Analytics account.

Do you want your users to access your documentation wherever they are?

To enable the viewing of your documentation on the Dozuki mobile app, click on the Edit button in this selection and check the box Include my site in the Dozuki mobile apps.

Click Save to complete the process.

Do you need constant access to Dozuki's API?

Get a persistent API token and have automated access to your site content.

Note: To enable this feature, please contact your Dozuki account representative.

This allows you to display or hide the view statistics for your site in the site footer.

Guide authors are able to feature a message that appears at the end of their guides on an individual basis, but you can determine a default message.

Use the drop-down menu to enable or disable automatic guide titles. When enabled, a title is automatically generated for your guide. This occurs after the required fields on the Edit Information page are filled out. When disabled, guide authors have to fill out the titles manually for all guides.

Select the guide types that will be available to authors. These groups help to organize your guides and clarify the subject of a guide. A community that features a wide variety of content may want to make more guide types available. However, most sites will only need the default "How-To" guides.

You can customize the default Work Order Number field that displays when your users begin Operator View.

You can customer your Guide PDF's to include a section that shows all Data Capture fields for each step on the guide by enabling this.

You can set your maximum video length within the range of 30 seconds to 300 seconds (5 minutes). Limiting your users to shorter videos improves your guides. Keep this in mind before changing the default from 30 seconds.

You can set your videos to stop after playing or to automatically loop.

You can set your guides to default to public or private when they are created. This will affect all guides created after toggling the switch.

By default, Guide Step titles and bullets have "Add a Title" and "insert wisdom here..." as placeholder text. You can change this placeholder text (or remove it altogether) by clicking Customize Default Step Title or Customize Default Step Text.

With just the click of a button, the Management Console allows administrators control over some aspects of the Answers community.

Provide an example to help the members of your community determine the category that is the best fit for their question.

To help members of your community ask good questions, give them an example to follow. With strong default questions, you are more likely to receive better questions from your Answers community.

Set the tone for your community. When you enable this feature, users are required to agree to the Community Guidelines before they can post a new question. These guidelines tell users in detail how to ask a good question and what types of questions are appropriate.

You have the option to prevent users from commenting on questions and answers until they reach 20 reputation. Or you may leave the box unchecked so any community member can comment without having any reputation.

Categorization is the most effective way to organize questions on your site. When you organize questions by category, they appear on the category page to which they are associated. This makes their helpful information easier to find and use.

You can use Akismet to filter out spam content from your Dozuki site. You must provide the API key from your Akismet account.

This is where you provide your API key from your Akismet account in order to activate the Akismet SPAM filter.

The following settings are only available on sites with both the Approvals and the Version Control features activated.

There are a few settings within the Approvals and Version Control features that can be adjusted to accommodate your specific needs.

By default, the creation and assignment of Approvals is limited to site administrators. This setting also allows you to extend the privilege to authors. Beware: Changing this setting gives your authors the ability to circumvent the entire Approvals System on your site. Extending approvals creation and assignment privileges to your authors allows them to modify or remove Approvals Processes from your site guides.

If your site includes the Version Control feature, you can choose whether or not you want the ability to publish guides as either Major or Minor versions. By default, this setting is activated.

If you deactivate Minor Release Versions, your published guides will not have a recognized "type."

To provide a consistent, sequential numbering system for release versions you can enable this feature.

When Autonumber Release Version Titles are enabled, releases will automatically be incremented following the 'v{Major}.{Minor}' format.

If you want to require notes to be included for any release version, you can enable this. By default it disable, and notes are not required.

To avoid duplicate work order numbers, you can turn this feature on.

When you turn it on, Work Order Numbers will be required to be unique.

If a duplicate Work Order Number is used an error will be thrown at the start of an entry.

In addition to normal approval processes, you can activate the Require Approval feature to act as a catch-all for all guides. This feature can be enabled in Configuration > General > Document Control.

With this feature enabled, the Create Release button on a guide without an Approval Process changes to Assign Approval Process.

The settings below allow you to change a few of the privileges specific users have on a site-wide level. For more detailed information about managing users on your site, visit the User Management Help Page.

This setting allows users on your site to join or leave teams at will. If you have a public-facing community site, you'll want to ensure that your users have the right to create their own teams and invite new users to your site.

If you have a private site for a more controlled environment, such as a factory or manufacturing facility, you may want to restrict your standard users from having the option to join or leave teams at will. In this case, Authors and Admins can create and modify teams and will be responsible for adding and removing standard users from those teams.

By default team invites are not restricted to the team owner and site admins.

To restrict team management to owners and admins exclusively, use this feature.

By default, authors have certain privileges on your site including the ability to view any content that is marked as Private.

Additionally, they can change the privacy setting for a guide once they make it public.

Enabling this setting restricts the default privileges of Authors, only allowing them to view Public content on the site.

By default, admins have certain privileges on your site including the ability to view any content that is marked as Private.

Additionally, they can change the privacy setting for a guide once they make it public.

Enabling this setting restricts the default privileges of Admins, only allowing them to view Public content on the site.

Set the maximum amount of time for your users to be logged in the site before they are forced to log back in with their user credentials.

This time limit is set in seconds. The default is represented as "0". However, the default is actually set to 86,400 seconds (1 day).

Allow users to communicate to other users, one-on-one in Dozuki through a system of private messages.

To enable this feature, click on the Edit button. Select the checkbox that says, Allow users to send messages to other users. Click Save to complete the process.