Dozuki Technical / Process Documentation Training Course

Below are some of the general topics we discuss during our training sessions. The specific subject matter varies from customer to customer, as each client uses Dozuki differently. A manufacturing line usually has different documentation needs than a software client that uses Dozuki for documenting procedures.

Which employees are you writing the guides for? What is their aptitude level? At iFixit, we write guides so that anyone can use them to fix a device — but that level of depth is not necessarily required for every Dozuki customer.

A great place to start for those who've never used Dozuki before, but this step can be skipped if the client is already underway.

Probably the most difficult aspect of the system, so it deserves its own section.

Process documentation is usually neither; the author has to strike a fine balance between brevity and thorough explanation.

Creating images from the user’s point of view can sometimes be tricky, so we go into detail on how to create images properly.

Bullets, squares, circles, and warnings: there are several different types, so we’ll explore when to use what, and when the step is fine without any.

A video can sometimes work wonders for a particular step of a guide, or serve as a great overview.

Cameras are important, but lights can make or break an image.

SLR? Point-and-shoot? All depends on the usage case.

Aperture, shutter speed, ISO, and white balance are the ingredients to a clear image that conveys your information properly.

Digital Factory – Cracking the Code to Success