Skip to main content

v1.1

Minor Versionm

Approved General Content Updates

by Ron Davis

Introduction

This Guide walks you through the process of Handing Off a Work Order in Progress and How to Open a Work Order that has been Handed Off.

  1. Begin a Guide in Operator View. Enter the Work Order #.
    • Begin a Guide in Operator View.

    • Enter the Work Order #.

    • Click the Start Guide Button.

  2. Complete the Steps before you want to handoff the Work Order.
    • Complete the Steps before you want to handoff the Work Order.

    • Pause the Guide by hitting the Play/Pause button.

    • If you do not pause the Guide, the Work Order Timer will continue to run even when no one is working in the Work Order/Guide.

  3. Select Suspend. If this feature is not available, reach out to your customer success account manager or to support@Dozuki.com to inquire about enabling it. Suspend is not available to be used in Draft Release Versions of a Guide.
    • Select Suspend.

    • If this feature is not available, reach out to your customer success account manager or to support@Dozuki.com to inquire about enabling it.

    • Suspend is not available to be used in Draft Release Versions of a Guide.

    • Confirm that you want to suspend the the Work Order by clicking YES.

    • Exit Operator View.

  4. The Operator that will be receiving the Work Order (Operator 2) will open Operator View for the Guide.
    • The Operator that will be receiving the Work Order (Operator 2) will open Operator View for the Guide.

  5. From the Other Current Sessions drop-down, select the appropriate Work Order. The page with refresh with the Work Order populated in the Work Order # Field.
    • From the Other Current Sessions drop-down, select the appropriate Work Order.

    • The page with refresh with the Work Order populated in the Work Order # Field.

    • Click the Resume Guide button.

  6. The Guide will open to the Step that the Work Order was handed off.
    • The Guide will open to the Step that the Work Order was handed off.

    • Operator 2 proceeds with the Guide Steps until the process is complete, or they suspend and/or handoff the Work Order to another Operator.

Finish Line

Dozuki System

Member since: 09/24/2009

1 Reputation

172 Guides authored

0 Comments

Add Comment

TRUSTe