Introduction
This Guide walks you through the process of Handing Off a Work Order in Progress and How to Open a Work Order that has been Handed Off.
-
-
Begin a Guide in Operator View.
-
Enter the Work Order #.
-
Click the Start Guide Button.
-
-
-
Complete the Steps before you want to handoff the Work Order.
-
Pause the Guide by hitting the Play/Pause button.
-
If you do not pause the Guide, the Work Order Timer will continue to run even when no one is working in the Work Order/Guide.
-
-
-
Select Suspend.
-
If this feature is not available, reach out to your customer success account manager or to support@Dozuki.com to inquire about enabling it.
-
Suspend is not available to be used in Draft Release Versions of a Guide.
-
Confirm that you want to suspend the the Work Order by clicking YES.
-
Exit Operator View.
-
-
-
The Operator that will be receiving the Work Order (Operator 2) will open Operator View for the Guide.
-
-
-
From the Other Current Sessions drop-down, select the appropriate Work Order.
-
The page with refresh with the Work Order populated in the Work Order # Field.
-
Click the Resume Guide button.
-
-
-
The Guide will open to the Step that the Work Order was handed off.
-
Operator 2 proceeds with the Guide Steps until the process is complete, or they suspend and/or handoff the Work Order to another Operator.
-
